Mobile (cell) phone & Internet access
Check with your service provider that your phone is registered for international roaming (and check that the phone you have is compatible with the networks in Africa). Most operate on GSM digital networks, running at a frequency of 900 MHz (and some 3G networks too). If your phone is a dual or tri-band GSM phone, it will work just fine.
Wi-Fi is offered at all of our safari camps/lodges.
Will I be able to walk among the animals?
Not really. There are a few times that you will be able to walk in the parks, but that will be in a limited capacity. This will not, however, be among the animals. Some of the lodges have monkeys, baboons or giraffes living around the property – but remember these are still wild animals and should be left alone.
Feeding/Noise/Touching
It is strictly forbidden to feed any form of wildlife as it encourages them to abandon their natural feeding habits. It is also dangerous to feed little animals, as they can get aggressive and bite. It is important that conversation is in hushed tones near wildlife. Loud voices disturb animals and fellow travelers. It is strictly forbidden to touch any animals. All animals are wild and dangerous. Drivers’ and guides’ instructions must be obeyed at all times. Walking within game parks and private reserves is strictly forbidden without a qualified guide(s). Some lodges may have no fencing, so lodge rules on walking must be strictly observed.
Conservation
It is illegal to buy wildlife products in many parts of Africa. In order to support the conservation of wildlife and marine life, please avoid purchasing any sorts of wildlife and sea products.
Indemnity
Occasionally, lodges and hotels will require you to sign an indemnity form for walking, horseback and camel riding, and other similar types of adventures.
Photography
We encourage you to take as many photos as possible to capture these great memories and to share with your family and friends.
People/Dressing
Warm weather attire (t-shirts & shorts) is what you will be wearing the majority of the time. It is advisable to carry a light rain jacket in case of rainy weather.
Tipping
Should we tip, and if so – how much? This is a common dilemma for most visitors to any foreign country! In Africa, tipping is not expected but is customary. The traditional gratuity to safari guides or camp staff is not included in the price of your tour and is completely discretionary.
Bear in mind that what may seem like an inconsequential amount to you may be significant to local African staff and will certainly be received with a display of gratitude that is genuinely humbling.
Most safari lodges will have a ‘tip box’ at the reception for the staff – this covers all the ‘unseen’ services you have enjoyed during your stay, including the housekeeper and kitchen staff.
Guidelines: Tip moderately and in accordance with the level and quality of service provided – and only if you are satisfied with that service. Tips can be paid in US dollars and Pound Sterling, or local currency. Use the following guide:
Driver/guide – US$10 and upwards per day.
Private safari guide – US$25 and upwards per day;
Camp staff – US$10 to $20 per day, as a pooled tip to be shared among the housekeepers, waiters, bartender, etc.
If you spend a great deal of time with a single guide, consider increasing the above amounts in accordance with the enthusiasm and effort displayed (or your overall satisfaction level).
Helpful Swahili Words & Phrases
- Hello -> Jambo
- Please -> Tafadhali
- Thank you -> Asante
- Sorry -> Pole
- Water -> Maji
- Money -> Pesa
- Vehicle –> Gari
- Good –> Mzuri
- No problem –> Hakuna Matata
